Shipping Information

Mikiko Nishizawa <notextile> We send shipping confirmation e-mail after order has been shipped, but sometimes e-mails from shop may be filtered to “spam” or "junk" folders. If you don't receive e-mail within 48 hours after you place the order, please check your spam or junk mails or contact us. Phone number is required for order, If your contact phone number is not provided, the order will be canceled. <hr size=2 color=ffcccc></notextile> &hearts; <a href="http://kawaii.myshopify.com/pages/shipping-rates" target="_blank">Shipping Rates</a> &hearts; <a href="#return">Return Policy</a> &hearts; <a href="#customs">Customs and Import Duties</a> All orders take 1-2 Days to be processed, packed for shipping, and delivered to the post office. *Some products will or may take additional 2-7days to ship.(Those products are mentioned in product's description.)* All Orders are shipped via Japan Post Service from Japan. Shipping fee depends on how heavy your order is, your preferrd shipping method, and your location(country). <div style="font-size:13px;color:#000;background:#ffcccc;padding:2px 0"><div style="border-top:1px dashed #fff;border-bottom:1px dashed #fff;padding:2px 10px" align="center">&hearts; *Shipping Methods* &hearts;</div></div> Usually, all orders are shipped by International Express Mail Service (*EMS*) via Japan Post from Japan. We can use Airmail service with small packet if your order is small sized and light weight item(weight limit is 500g/0.5kg). It cannot be traceable or insured.(registerd mail is available with extra charge.) EMS is cheaper than Airmail for parcel post(weight over 2kg). EMS is fast and reliable shipping method including tracking service and insurance (up to 20,000yen value). Only EMS provides tracking service for international shipping. Airmail or SAL are not traceable nor insured. Airmail(Unregisterd) is no guarantee for the pacakge loss or damages in shipment. I strongly recommend you choose EMS or Registered Airmail. EMS requires Signature of recipient at time of delivery. Registered Airmail will be required Signature of recipient at time of delivery. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/45/imgfd64a75ezik6zj.gif" width="9" height="8" alt="heart05.gif"> *EMS* - approx delivered in *3-15 days* after the order is shipped. * Signature is required at time of delivery.* <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/45/imgfd64a75ezik6zj.gif" width="9" height="8" alt="heart05.gif"> *Airmail* - approx delivered in *6-30 days* after the order is shipped. * Signature will be required at time of delivery for Registered Airmail.* -_Shipping to Canada, ITALY, Spain, Russia, etc.. may take longer than the estimated delivery time due to Customs inspection procedure in their countries._ <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/46/img7f8f0398zik5zj.jpeg" width="11" height="12" alt="yajirushi_pink01.jpg"> <a href="http://kawaii.myshopify.com/pages/shipping-rates" target="_blank">*Shipping Rates*</a> I cannot be responsible for uninsured or unregistered packages(regular Airmail)for lost or damage in transit. I cannot do anything(investigate) for Airmail package(unregistered) due to no tracking service, no insurance. (For EMS, Registered Airmail) In case of delay in delivery, please call your local post office to see if they are holding a parcel for you. If it is not there, please wait for up to 3 weeks (from the shipping date). In case it is not delivered within this span of time, then let me know by e-mail by clicking "Contact Us" on the link located at the bottom of this page. *EMS or Registered Airmail requires Signature of recipient at time of delivery. Nobody is at home when attempted delivery, EMS or Registered package is returned to your local post office. Please track your EMS package online and contact your Local Post office to receive your EMS or Registered package. Please contact your local post office as soon as possible for pick up the package (Registered Airmail, EMS). When buyers don't pick up the package, the package will be returned to Japan. When the package is returned to us, we cannot refund shipping&handling fee to the buyers.* <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif"> *Claims for damaged shipment or shortage of items* - Registered Airmail or EMS Please note that all buyers should check the shipment (Package or Parcel) to see if there is all items in the shipment, not damaged nor lost before giving signature to the carrier. Damaged shipments should be checked in the presence of the carrier in your country before giving your receipt signature. When the damaged items and shortage items are founded, you need to made claims immediately with the carrier without giving "Signature of receipt" to the carrier. All claims for damaged or loss to your shipment must be made with the carrier in your country. With the claims made with the carrier in your country, please contact us for package loss or damages. Japan Post requires the claims in your country for damaged shipment, lost items. *After you give signature for package receipt to the carrier OR When you don't make claim to the carrier in your country, we cannot give you insurance compensation for loss or damaged shipment.* &hearts; Special customized Orders: I am flexible to adjust to customer's preferences as much as possible. If you prefer cheper shipping method, you may choose delivery methods besides EMS, such as regular Air Mail or dispatch in SAL(Economy air mail). However, since shipments by regular Airmail or SAL are untrackable I will not take any responsibility for loss or damage of your order. For further information on special orders please contact me. <a href="http://kawaii.myshopify.com/pages/contact-us"> <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/40/imgc12e6802zikczj.gif" width="18" height="14" alt="mail1-11.gif"></a> <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif" width="10" height="10" alt="aicon_137.gif"><a name="customs"></A> *Customs and Import Duties* Please note that *the customer is responsible for ALL customs charges* and *We cannot be responsible for items seized at customs!*. We will not provide refunds for items seized by customs on the way into your country. You as buyer are responsible for all duties and tariffs charged by customs for your shipment. Also, many countries have restrictions against the importation of some items. It is your responsibility to check the rules for your country before ordering. Shipments made outside of Japan may be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient(customer). I ship your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges in your country, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office in your country. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif"> *P.O. BOX AND AFO/FPO, AFPN ADDRESSES* Due to shipping restrictions, shipping is not available for P.O. Box and AFO/FPO, AFPN addresses. (Some countries is available to ship the package to P.O. Box addresses, Please contact me.) <div style="font-size:13px;color:#000;background:#ffcccc;padding:2px 0"><div style="border-top:1px dashed #fff;border-bottom:1px dashed #fff;padding:2px 10px" align="center"> &hearts; <a name="return"></a>*Return Policy* &hearts; </div></div> All items are purchased in Japan, and 100% brand new, high quality & value. I pack all items securely and sold as is. *All sales are final*. International Orders are *non-refundable* & *non-returnable* due to the long distance they must travel, makes them not in resalable condition when they arrive back in Japan. If your order contains the wrong items or defective products , Please let me know what my mistakes are within *3 days* of delivery by sending an email to me. In this case, I will replace the items at no additional charge. I will refund your returning postage. Return item(s) must be securely packaged and wrapped. In the delivery by insured shipping method, even if your package is lost unfortunately, I will resend or refund your payment. However, in the delivery by non-insured/non-registered shipping method, I cannot be held responsible for any package lost or damage, so I don't repay anything. You need select the method in your own responsibility. We send shipping confirmation e-mail after order has been shipped, but sometimes e-mails from shop may be filtered to “spam” or "junk" folders. If you don't receive e-mail within 48 hours after you place the order, please check your spam or junk mails or contact us. Phone number is required for order, If your contact phone number is not provided, the order will be canceled. <hr size=2 color=ffcccc>&hearts; <a href="http://kawaii.myshopify.com/pages/shipping-rates" target="_blank">Shipping Rates</a> &hearts; <a href="#return">Return Policy</a> &hearts; <a href="#customs">Customs and Import Duties</a> All orders take 1-2 Days to be processed, packed for shipping, and delivered to the post office. Some products will or may take additional 2-7days to ship.(Those products are mentioned in product’s description.) All Orders are shipped via Japan Post Service from Japan. Shipping fee depends on how heavy your order is, your preferrd shipping method, and your location(country). <div style="font-size:13px;color:#000;background:#ffcccc;padding:2px 0"><div style="border-top:1px dashed #fff;border-bottom:1px dashed #fff;padding:2px 10px" align="center">&hearts; Shipping Methods &hearts;</div></div> Usually, all orders are shipped by International Express Mail Service (EMS) via Japan Post from Japan. We can use Airmail service with small packet if your order is small sized and light weight item(weight limit is 500g/0.5kg). It cannot be traceable or insured.(registerd mail is available with extra charge.) EMS is cheaper than Airmail for parcel post(weight over 2kg). EMS is fast and reliable shipping method including tracking service and insurance (up to 20,000yen value). Only EMS provides tracking service for international shipping. Airmail or SAL are not traceable nor insured. Airmail(Unregisterd) is no guarantee for the pacakge loss or damages in shipment. I strongly recommend you choose EMS or Registered Airmail. EMS requires Signature of recipient at time of delivery. Registered Airmail will be required Signature of recipient at time of delivery. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/45/imgfd64a75ezik6zj.gif" width="9" height="8" alt="heart05.gif"> EMS – approx delivered in 3-15 days after the order is shipped. * Signature is required at time of delivery.* <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/45/imgfd64a75ezik6zj.gif" width="9" height="8" alt="heart05.gif"> Airmail – approx delivered in 6-30 days after the order is shipped. * Signature will be required at time of delivery for Registered Airmail.* -Shipping to Canada, ITALY, Spain, Russia, etc.. may take longer than the estimated delivery time due to Customs inspection procedure in their countries. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/46/img7f8f0398zik5zj.jpeg" width="11" height="12" alt="yajirushi_pink01.jpg"> <a href="http://kawaii.myshopify.com/pages/shipping-rates" target="_blank">Shipping Rates</a> I cannot be responsible for uninsured or unregistered packages(regular Airmail)for lost or damage in transit. I cannot do anything(investigate) for Airmail package(unregistered) due to no tracking service, no insurance. (For EMS, Registered Airmail) In case of delay in delivery, please call your local post office to see if they are holding a parcel for you. If it is not there, please wait for up to 3 weeks (from the shipping date). In case it is not delivered within this span of time, then let me know by e-mail by clicking “Contact Us” on the link located at the bottom of this page. EMS or Registered Airmail requires Signature of recipient at time of delivery. Nobody is at home when attempted delivery, EMS or Registered package is returned to your local post office. Please track your EMS package online and contact your Local Post office to receive your EMS or Registered package. Please contact your local post office as soon as possible for pick up the package (Registered Airmail, EMS). When buyers don’t pick up the package, the package will be returned to Japan. When the package is returned to us, we cannot refund shipping&handling fee to the buyers. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif"> Claims for damaged shipment or shortage of items – Registered Airmail or EMS Please note that all buyers should check the shipment (Package or Parcel) to see if there is all items in the shipment, not damaged nor lost before giving signature to the carrier. Damaged shipments should be checked in the presence of the carrier in your country before giving your receipt signature. When the damaged items and shortage items are founded, you need to made claims immediately with the carrier without giving “Signature of receipt” to the carrier. All claims for damaged or loss to your shipment must be made with the carrier in your country. With the claims made with the carrier in your country, please contact us for package loss or damages. Japan Post requires the claims in your country for damaged shipment, lost items. After you give signature for package receipt to the carrier OR When you don’t make claim to the carrier in your country, we cannot give you insurance compensation for loss or damaged shipment. &hearts; Special customized Orders: I am flexible to adjust to customer’s preferences as much as possible. If you prefer cheper shipping method, you may choose delivery methods besides EMS, such as regular Air Mail or dispatch in <acronym title="Economy air mail">SAL</acronym>. However, since shipments by regular Airmail or SAL are untrackable I will not take any responsibility for loss or damage of your order. For further information on special orders please contact me. <a href="http://kawaii.myshopify.com/pages/contact-us"> <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/40/imgc12e6802zikczj.gif" width="18" height="14" alt="mail1-11.gif"></a> <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif" width="10" height="10" alt="aicon_137.gif"><a name="customs"></A> Customs and Import Duties Please note that the customer is responsible for ALL customs charges and We cannot be responsible for items seized at customs!. We will not provide refunds for items seized by customs on the way into your country. You as buyer are responsible for all duties and tariffs charged by customs for your shipment. Also, many countries have restrictions against the importation of some items. It is your responsibility to check the rules for your country before ordering. Shipments made outside of Japan may be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient(customer). I ship your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges in your country, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policies, please contact your local customs office in your country. <IMG SRC="http://image.space.rakuten.co.jp/lg01/12/0000521512/43/img1e2e8156zikfzj.gif"> P.O. BOX AND AFO/FPO, AFPN ADDRESSES Due to shipping restrictions, shipping is not available for P.O. Box and AFO/FPO, AFPN addresses. (Some countries is available to ship the package to P.O. Box addresses, Please contact me.) <div style="font-size:13px;color:#000;background:#ffcccc;padding:2px 0"><div style="border-top:1px dashed #fff;border-bottom:1px dashed #fff;padding:2px 10px" align="center"> &hearts; <a name="return"></a>Return Policy &hearts;</div></div> All items are purchased in Japan, and 100% brand new, high quality & value. I pack all items securely and sold as is. All sales are final. International Orders are non-refundable & non-returnable due to the long distance they must travel, makes them not in resalable condition when they arrive back in Japan. If your order contains the wrong items or defective products , Please let me know what my mistakes are within 3 days of delivery by sending an email to me. In this case, I will replace the items at no additional charge. I will refund your returning postage. Return item(s) must be securely packaged and wrapped. In the delivery by insured shipping method, even if your package is lost unfortunately, I will resend or refund your payment. However, in the delivery by non-insured/non-registered shipping method, I cannot be held responsible for any package lost or damage, so I don’t repay anything. You need select the method in your own responsibility.

2007-06-09T16:50:12+09:00

shipping-information 32154

2007-06-09T16:50:12+09:00

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Shipping Information

2009-07-09T15:44:36+09:00